Thank you for taking the time to share your experience. We’re sorry to hear about the issue with the cast release button, especially since this was your first baitcaster. We understand how frustrating it is when a key function doesn’t perform as expected, particularly after what should be a reasonable amount of use. We’re glad to hear you’ve otherwise been satisfied with the combo, but we appreciate you bringing this to our attention. Please reach out to our customer service team with your model and purchase details so we can review your options and see how we can help.

Hello,

Thank you for your feedback. We’re sorry to hear about the issue you experienced with the drag system. Our team has reached out to you via email so we can gather a few more details and work toward a resolution.